住房政策+使命宣言

了解我们所有的住房政策，这些政策可能会在你在校期间派上用场.

住宿员投诉政策

作为学生住校生，我们鼓励你维护自己在舒适和安全的环境中生活的权利, 符合UW-Eau克莱尔住房和居住生活学生规划中描述的居民断言指南.  The intent of these guidelines is to provide a 安全 environment for you to assert those rights, 同时也尊重宿舍助理作为大学雇员和学生寻求改善与其他学生关系的权利.

If you feel that your rights have not been respected because a Resident Assistant has pressured, 强迫, or inappropriately influenced you to attend or participate in a meeting, 校园活动, 或组织, 然后提供以下程序，允许您表达您的意见并寻求令人满意的解决方案.

1. 维护你的权利最合适的第一步是亲自向你的住宿助理传达你的要求或担忧. 这个非正式步骤的目的是为您和您的住宿助理提供一个开放和尊重的机会，以解决您的担忧，使您满意，而不需要采取更正式的行动.

2. If you are either uncomfortable in initiating direct contact with your Resident Assistant, or if the result of that discussion is unsatisfactory to you, then you should communicate your request or concern to your Hall Director. 再一次。, 这一步的目的是为你提供一个机会，让你满意地解决你的担忧. As a result of this discussion, you may request:

• • 不采取任何行动，或者
  • that a statement be filed for potential future reference, or
  • 提出正式的申诉.

It is also possible that your Hall Director will determine that the incident 需要 formal action, and in such cases your Hall Director will file a formal complaint.

3. 如果你对与宿舍助理或宿舍主任直接接触感到不舒服, or if the results of the prior discussions are unsatisfactory to you, 那么您应该将您的要求或担忧传达给住房和居住生活副主任. As a result of this discussion, you may request:

• • 不采取任何行动，或者
  • that a statement be filed for potential future reference, or
  • 提出正式的申诉.

It is also possible that the Associate Director will determine that the incident 需要 formal action, and in such cases the Associate Director will file a formal complaint.

注意:上述每个例子的一个关键原则是，鼓励您与相关人员非正式地解决您的请求或关注, but if you are uncomfortable with such direct contact, 你可以主动和另一个你觉得舒服的人(宿舍主任或住房和居住生活副主任)沟通.

If a formal complaint is filed, the following additional sequence of steps will be taken:

4. 如果你还没有见过住房和居住生活副主任讨论你的要求或担忧, the Associate Director of 住房和居住生活 will meet with you and, 如果合适的话, the Hall Director to review and discuss the complaint.

5. 然后，住房和住宿生活副主任将会见住宿助理和, 如果合适的话, the Hall Director to review and discuss the complaint.

6. 住房和住宿生活副主任将与您和住宿助理共同会面，进一步讨论投诉，并试图找到一个双方都能接受的解决方案.

7. If a mutually acceptable resolution cannot be found, 住房和住宿生活副主任将把正式投诉提交给住房和住宿生活主任，后者将审查投诉并从以下内容中做出决定:

1. • there are insufficient grounds to support the complaint and, 结果是, 不会采取进一步行动, or
   • there are sufficient grounds to support the complaint and, 结果是, the Resident Assistant may be placed on (or continue on) probation, or
   • there are sufficient grounds to support the complaint and, 结果是, the employment contract of the Resident Assistant may be terminated.

In all cases, the decision of the Director of 住房和居住生活 is final.

房屋合约取消政策

学生可以在每年的5月1日之前取消住房合同，并退还75美元的订房押金.

请到 我的房屋入门网站 and compete the Cancellation Request.

When you completed the housing application, 你应该复习一下, 签署, and received a copy of the housing contract.

查看取消策略

取消上诉程序

上诉过程

不符合西澳大学校董会政策的取消申请将被行政拒绝. Once a student is notified that the cancellation request is rejected, 他们可以通过我的住房门户网站填写取消上诉表格，一次性提出上诉, Application within 10 business days of receiving the cancellation request rejection decision. The appeal is made in writing only (not in person), 所以一定要做到完整, 描述性的, and thorough in the written appeal attach any relevant documentation at the time of submittal.

上诉请求

1. 上诉和证明文件将包括在我的住房门户网站的取消上诉表格中

2. Students do not attend cancellation appeal review sessions, which shall be conducted by a panel of Housing & 由宿舍司法委员会任命的宿舍生活工作人员和学生(当司法委员会开会时), 当会议结束时, 要求由房屋委员会听取 & 宿舍生活职员).

3. Students should submit the reason for the appeal in the form, being as complete and 描述性的 as possible. Supporting documentation is strongly encouraged, and is required for appeals based on medical reasons. 来自不感兴趣的人的支持文件比来自朋友的支持文件更受欢迎, family members or individuals with an interest in the outcome.

4. Medical documentation must appear on the provider's letterhead, and include the signature of the provider. 医疗服务提供者不应该简单地告诉董事会学生不能或不应该住在校园里. Information is needed as to why the student cannot live on-campus, and should include

• • 发病日期
  • 病情诊断
  • prognosis – whether the condition can be treated
  • 疗程
  • why the condition prevents the student from completing their housing agreement
  • 讨论为什么除了取消住房协议之外没有其他选择来解决这个问题

 5. Cancellation appeals are typically not awarded for:

• • conflicts dealing with roommates, policy violations, and/or services provided. 这些问题可以通过与住房和居住生活的工作人员会面并要求更换房间或其他帮助来解决.
  • financial inconvenience or in能力 to pay. 威斯康星大学欧克莱尔分校不承担或承担学生无法承担的风险, 或者变得无能, 履行他们的财政义务.
  • 上下班/住在校外.  If you have 签署 an off campus lease, UW 欧克莱尔 does not assume or bear risk from that decision.  You will likely need to find a subleaser for the off-campus property.

吸引力的建议

• 在你提出上诉之前, 考虑以下几点, and address all applicable topics in the body of your appeal.
• Have you met the documentation requirements listed above?
• Have you explored all other alternatives other than cancellation, which might include a different roommate, 不同的生活地点, 不同的学习环境, 或单人间(如果有的话)?
• Did the condition or situation exists before you 签署 the contract?
• 你是否提供了足够的信息来让别人完全了解你的情况(这是你唯一的机会吗?, 没有进一步的上诉了).
• If your request is for financial reasons, 你是否证明了你的财务状况发生了什么重大变化，以及你采取了哪些措施来防止合同被取消?  Have you met with your Financial id advisor, 探索贷款选择, explored on and off campus job options, 削减个人开支?  你是否在上诉中提供了足够的财务数据来说明你的财务状况/照片?
• 您是否亲自与厨师长或行政主管会面以解决饮食需求?  Who did you meet with (name and contact information, and what was the result?)
• Have you taken any responsibility to resolve the situation, including but not limited to: talking in person with your roommates about your concerns; working with your RA or Hall Director about your situation, exploring resources such as Counseling Services, 学生健康服务, 金融援助, 或者学生教务长?  如果是这样的话, describe who you spoke with (by name), 你们讨论的内容, and what strategies you tried short of requesting a cancellation.

学生将在提交上诉请求后的10个工作日内通过电子邮件收到上诉决定的书面通知. The decision of the appeal committee is final, and there is no further level of appeal.